Message from Mayor Regarding COVID-19 and City Protocols

March 20, 2020

To all City of Salem Residents, Businesses and Employees:

In these trying times, we as a community have to and will pull together as we move forward into unchartered waters. The existence of the Corona Virus (COVID-19 Virus) will create situations where there are disruptions of our normal lives.  We also must recognize that this is a very fluid situation and that things are changing daily.

Keeping this in mind, the City has set up the following protocol for City services effective Monday, March 23rd and until further notice.

The City staff will be reporting to work and will remain available via phone (856-935-0372). You can also reach the City Administrator via his email at  and he can direct your email to the proper department.

The City Hall building at 17 New Market Street will remain open to the public, but out of concern for the health and safety of the public and our employees, we will be limiting person to person contact. We would like to keep person to person contact to a minimum, so please only visit if you have something that cannot be handled over the phone or through email.

The City of Salem offers the ability to make payments online for taxes and water/sewer. You can also mail your payments to: City of Salem, 17 New Market Street, Salem, NJ 08079

We know that some of you will be faced with situations where you need to pay a bill or need trash stickers. If you visit the office to pay a bill, there will be signs directing you to place your payments in an envelope that will be provided and deposit it in the slot under window #1. We are requesting that if possible, that you pay with a check or money order. We are trying to eliminate the need to give out receipts for cash payments. If you must pay with cash, please ring the bell on the counter and someone will process your payment and put your receipt in the receptacle under window #2. You may also call ahead to obtain payment amounts for taxes, permits, etc., and identifying information for the memo line if you wish to pay by check or leave it in the Municipal Building under window #1.

If you are buying trash stickers and do not need a receipt, the stickers will be mailed to you on the next business day.  If you need a receipt, follow the procedure above and your stickers will be placed under window #2. Please consider purchasing stickers for several weeks as we do not know how long this situation will continue.

The Township website has access to all contact information for various departments along with most forms, permits and licenses.

As a reminder the City of Salem Police are available 24/7.  For emergencies, dial 911.

Trash and Recycling will still be picked up according to the regular schedule.

Please note that these protocols are subject to change depending upon any new information received.  We fully expect additional guidance and possible restrictions being put in place by the State and County in order to ensure the health and safety of the public.

Finally, especially for those most at risk, take everyday precautions to keep space between yourself and others if you have to go out for food or medication; otherwise the best advice is to stay home as much as possible to further reduce your risk of being exposed.

We understand that potential exposure to COVID-19 can be concerning.  It is important that residents do not panic. In accordance with guidelines of the Centers for Disease Control, the City of Salem is encouraging employees and customers to observe social distancing.

We ask for your patience over the next few weeks as we are experiencing a heavy influx of phone inquiries and request.

We are encouraging employees and the public to maintain six feet separation and decline to shake hands during in-person interactions.

Additional information can also be found on NJ Department of Health’s website at https://www.nj.gov/health/cd/topics/ncov.shtml and the CDC website at https://www.cdc.gov/coronavirus/index.html

The City of Salem is committed to protecting our residents, staff and the entire community throughout this public health situation while maintaining all emergency and public services.  City representatives will continue to remain in contact with County Emergency and Health professions to determine any and all actions moving forward and will update the community accordingly.

In closing, as your Mayor, I would like to offer encouragement to everyone as we deal with this public health issue.  This too will pass and we will be stronger and better prepared as a City and a nation for the future. Please be assured that as Mayor and joined by our City Council Members and City Staff, we will work hard every minute of every day to guarantee the health and safety of our community. We know that we will be facing more challenges before this subsides. There will be set-backs and disappointments as we adjust our lives in this new reality. I just ask that you remain hopeful, confident and supportive to others during this time.

I would like to leave you with the words of Dr. Martin Luther King Jr,

“We must accept finite disappointment, but never lose infinite Hope”

God Bless you and keep you and yours safe.

Mayor Charles Washington Jr.